AI is quickly becoming part of everyday business. A couple of years ago, most conversations were about whether businesses should use it. Now the discussion is about where it can save time. Writing emails… creating marketing content… summarising meetings… helping with...

A conversation I’m having more often with business owners goes something like this: “We don’t really use AI yet.” A few questions later, it turns out somebody is using ChatGPT to help write emails. Someone else is summarising meeting notes with an AI tool....

AI was supposed to remove repetitive work. In some businesses, though, something different is happening. People are spending large parts of their day moving information between systems so the AI can function properly. Copying notes from one platform into another,...